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HRMNY

an Empathic AI solution to transform Mental Health and Capacity Assessment at scale

HRMNY is a UK startup and winner of the Innovate UK Growth Catalyst Early Stage – New Innovator Award

The core SaaS for DoLS and capacity decisions. Structured workflows replace emails; shared timelines ensure nothing falls through.

Features:

Real-time case tracking

Statutory alerts

Secure document sharing

Proven in pilots:

96%

admin reduction

We are building the first end to end digital workflow for statutory assessments across:

DoLS / LPS

Care Act

CHC

SEND

COP3

Section 49

Safeguarding

Our mission is simple

Give time back to professionals, services, and the people they support. Built With the Sector, Not for It

We spent months working directly with:

BIAs and AMHPs

Section 12 doctors

Local authority teams

NHS partners

Care homes

Families

Regulators

Their lived experience shaped HRMNY’s relational workflow — a system that reflects how assessments happen in the real world.

HRMNY has developed a purpose built, rule-based platform that streamline adult social care assessment process

Key innovations:

Proprietary empathic AI/NLP engine

For advanced triage/risk stratification: with our LLM uniquely trained on legislation and best practice; automatically extracting key information (from unstructured text: clinical notes/referral letters/care reports) to auto-fill forms, flag high-risk/urgent cases, improve prioritisation and ensure rapid intervention.

Explainable decision-support

Transparent AI recommendations to build trust (showing factors driving predictions), improve oversight and support regulatory compliance (with audit-ready logs).

Compliance monitoring

AI-assisted tracking of statutory deadlines (21-day DoLS), document completeness (missing consent forms) and audit trails, reducing breach risks and supporting proactive intervention.

Bias monitoring

Tracking performance across demographic groups to detect/mitigate bias, ensuring equitable outcomes.

Interface co-designed with LAs/NHS

Including conversational AI virtual assistants for assessors (with role-based collaboration), families and staff to improve access to information and reduce operational burden.

HRMNY is fundamentally different from existing systems by purpose and design.

These are primarily decades-old case tracking/data storage tools/case management; these are not built to manage complexity, pace or multidisciplinary nature of statutory assessments, and don’t provide intelligent environments that support assessors in real-time.

HRMNY, by contrast, is purpose built, designed ground-up to orchestrate statutory workflows (DoLS/CareAct/COP3).

It is co-designed/co-developed with LAs, DoLS Managers/Leads/Heads of Services, Best Interest Assessors, Approved Mental Health Professionals, Section 12 doctors and independent mental capacity advocates to ensure affordability and overcome barriers to adoption.

HRMNY system has proven to:

(based on improved speed/reduced duplication/workforce efficiency/avoided outsourcing/mitigated legal and compliance costs)

1. Save 12.5 hours/case

Through faster information sharing, automated paperwork, and streamlined scheduling.

2. Free 4million staff hours annually

Relieving overburdened staff. Save £63m by clearing 123,790 DoLS backlog (based on blended £40/hr staff costs).

3. Save £637.6m/year

When implemented across DoLS (332,455 assessments/year), Care Act (1.5m/year), Section 49 (49k/year), CHC MHA (44k/year), IMHA (146k/year)

HRMNY’s architecture is designed to overcome regulatory/compliance barriers-to entry.

Uses proprietary AI rather than off-the-shelf solutions, enabling a secure, “hack-free” by-design architecture

Built specifically for health, care, and legal use cases

Compliant with NHS, GDPR, DoLS, MHA, and API-first regulatory requirements

Generates compliance monitoring reports and audit logs

Enables local authorities and the NHS to improve oversight, assurance, and accountability