Help & FAQs
Help Centre
Help & FAQs
Support for Managing Authorities, Supervisory Bodies and BIAs using HRMNY. What HRMNY is, how it integrates, and clear answers to the questions we hear most.
Frequently asked
Is HRMNY an app?
HRMNY is a secure web platform, with no downloads needed. Access it from any browser on desktop, tablet or mobile. It overlays your existing systems for DoLS and Care Act workflows, with real-time tracking for BIAs on the move.
What systems does HRMNY integrate with?
HRMNY works with any existing case management system through our agentic extension, with no APIs or changes required. It reads screens, pre-fills forms and syncs data securely. You can test compatibility in our free Stage 2 pilot.
What assessments can HRMNY handle?
HRMNY handles DoLS authorisations, Care Act needs and reviews, Section 49 reports, COP3 certifications and CHC checklists. It automates the journey from referral to decision.
How do you ensure HRMNY assessments are accurate and compliant?
HRMNY ensures accuracy and compliance through a self-trained AI that learns solely from UK law and anonymised cases, always under human oversight. Built-in audit trails track every step, while real-time flags spot gaps or errors.
How does HRMNY handle sensitive data or multiple users?
HRMNY is ISO 27001 certified with end-to-end encryption. Role-based access lets BIAs view full cases while families receive updates only. We are fully GDPR-compliant: data never leaves your control, and every change is audited for councils, the NHS and providers.